Front Desk, (Boston Office) Full-time,
Monday-Friday 9:00 AM to 5:00 PM
Duties:
* Responsible for unlocking/locking the TTY's, message carrels, and message book in the cabinet, unlocking/locking all main entrance doors, unlocking/locking both doo r and cabinet keys at the front desk.
* Responsible for answering incoming telephone calls via voice and TTY, efficiently transferring calls to staff members and/or recording exact messages. Recorded messages should be written and left in the message carrel as well as recipient's work email address.
* Greeting visitors and consumers and contacting appropriate staff members.
* Responsible for keeping lobby and reception area neat including watering plants.
* Assist Executive Assistant with training and orienting volunteers and with other tasks.
* Secondary typing/word processing responsibilities and related duties as assigned.
Other duties and special projects as assigned by supervisor.
Supervision:
Reports to the Human Resources and Administrative Coordinator
Qualifications:
* Strong knowledge of telephone protocol and procedures.
* Typing, word processing experience helpful.
* ASL fluency preferred.
* Fluency in spoken and written English,
* Punctuality, friendly, strong interpersonal skills, and ability to communicate with consumers and visitors; the receptionist is the first contact person with our agency.
* Sensitivity to and awareness of Deafness issues.
Interested applicants should send a Cover Letter, Resume and three references to:
Jennifer Glinos, Executive Assistant
DEAF, Inc.
215 Brighton Avenue
Allston, MA 02134
1-617-254-4041, Ext.102 TTY/V
1-617-254-7091 Fax
jglinos@deafinconline.org
DEAF, Inc is an Affirmative Action, Equal Opportunity employer. Deaf persons, women, veterans, minorities, and persons with disabilities are encouraged to apply.